Google Business Profile
Most people search "near me" before visiting. A complete, active profile with photos and reviews puts you in the map pack.
Industries · Auto Repair
Marketing services for auto repair shops
When a car breaks down, people search "mechanic near me" and call one of the top three results. We help repair shops be one of those three.
What works
How we help auto repair shops grow
Reviews and reputation
A simple process to ask happy customers for reviews and reply professionally to every one.
Local SEO
Service and location pages that rank for the searches your customers make in your city.
Click-to-call everywhere
Phone numbers that work with one tap, and call tracking that shows which marketing made the phone ring.
Google and Meta ads
Search ads for buyers ready to act, and Facebook and Instagram ads that reach people in your trade area.
Tracked results
Calls, forms and bookings tracked in GA4, reported every month in plain language.
How do auto repair shops get more customers online?
Win the map pack. That means the right Google Business Profile categories, every service listed, accurate hours, real photos, and a steady stream of genuine reviews, supported by a website with a page for each main service.
Repair is one of the most local searches there is. Google weighs how close you are, how relevant your profile is to the search, and how prominent your business is, which includes reviews and mentions across the web. You can't move your shop, but you can make your profile the most complete and active one in your area.
What should a repair shop's website include?
- A page for each main service: brakes, diagnostics, suspension, transmission, air conditioning, inspections.
- The makes you specialize in, and any certifications your technicians hold.
- Warranty details on parts and labour.
- Hours, a tap-to-call number and online booking if you offer it.
- Photos of your shop and team, which build trust before the first visit.
Are Google Ads worth it for a repair shop?
For urgent searches like brake repair or towing, yes. Ads appear above the map pack, and with call tracking you can see exactly what each call costs. Local Services Ads, where available in your area, can also put a verified badge next to your listing. We start with a small budget focused on your most profitable services and expand from there.
How do you handle bad reviews?
Every shop gets one eventually. Reply calmly and professionally, acknowledge the problem, and offer to resolve it offline. Prospects read your reply as much as the review. Never offer incentives for positive reviews: it breaks Google's rules and can get reviews removed.
How do you keep customers coming back?
Service reminders by email or text, with the customer's consent, bring people back for their next oil change or seasonal check. Customers who return are far cheaper to keep than new ones are to win, and they're the most likely to leave reviews.
FAQ
Questions we get asked
Can customers book online?
Yes. We can add online booking to your website and Google Business Profile, or connect the shop management or booking tool you already use. Customers pick a service and a time on their phone, you get the details instantly, and automatic confirmations and reminders cut down on no-shows and phone tag.
How many reviews does a repair shop need?
There's no magic number. Google and customers care more about a steady flow of recent reviews than a big total from years ago, and detailed reviews that mention the repair help more than one-word ratings. Asking every satisfied customer, with a direct review link sent after the job, usually builds that flow within a few months.
Can you track phone calls from the website and Google profile?
Yes. Call tracking shows which channel produced each call, whether your website, Google Business Profile, Google Ads or Facebook, without changing the main business number listed on Google. That keeps your name, address and phone details consistent for local SEO while still showing which marketing makes the phone ring.
Should we list prices on our website?
For common jobs like oil changes, inspections or tire installs, yes: clear prices build trust and filter out calls from price shoppers. For complex repairs, explain how you diagnose and quote instead, including any diagnostic fee and what it covers. Customers mainly want to know there won't be surprises when they pick up the car.
Services
Services that fit
Web design
A fast, mobile-first website built to turn visitors into enquiries.
SEO
Rank for the searches your customers make.
Google Ads
Pay-per-click campaigns with tracked results.
Grow your auto repair business online
Send a few lines about your business and what you need. We'll reply with questions or a free, no-obligation quote.