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AI automation services

Put AI to work on the jobs that eat your team's day

We design and build practical AI automation for small and mid-sized businesses: assistants that answer routine questions, tools that read invoices and forms, and workflows that move data between your systems, with a person checking anything that matters. We're based in Regina, Saskatchewan, and work with businesses in Canada and worldwide.

What's included

What we automate

AI chat assistants

Website and internal assistants that answer from your own documents and policies, and hand over to a person when needed.

Document processing

Invoices, purchase orders, applications and forms read automatically, with the data checked and sent where it belongs.

Email and inbox triage

Incoming emails sorted, summarised and routed to the right person, with draft replies ready for a quick review.

Workflow automation

Multi-step processes across your tools, built with Zapier, Make, n8n or Power Automate, or custom code when needed.

Lead and CRM automation

New enquiries qualified, enriched and added to your CRM, with follow-up tasks created for your sales team.

Reports and summaries

Weekly reports, meeting notes and job summaries written automatically from the data you already collect.

AI inside your software

AI features added to your existing apps, portals and internal tools through the APIs of leading AI models.

Privacy and guardrails

Clear rules about what data the AI sees, human approval for important steps, and logs of what it did.

Monitoring and tuning

Accuracy checks, cost tracking and adjustments after launch, so the automation stays accurate and worth what it costs to run.

What are AI automation services?

AI automation services use AI models, the same kind of technology behind ChatGPT, Claude and Gemini, together with ordinary workflow tools to take repetitive work off your team. Unlike older automation, which needed perfectly structured data, AI can read emails, PDFs and free-text forms, understand what they say, and decide where the information should go.

Looking to have your business mentioned in ChatGPT and Google's AI answers instead? That's a marketing service: see AI search optimization.

What can AI automate in a small business?

The best candidates are tasks that happen often, follow a pattern and currently involve someone reading something and typing it somewhere else. For example:

  • Typing supplier invoices or purchase orders into your accounting software.
  • Answering the same customer questions about hours, pricing ranges, bookings or order status.
  • Sorting a shared inbox and sending each email to the right person.
  • Turning job notes, call recordings or meeting notes into summaries and follow-up tasks.
  • Checking applications or forms for missing information before a person reviews them.
  • Pulling numbers from several systems into one weekly report.

Where AI still needs a person

AI is fast and usually right, but it can misread a document or answer confidently when it shouldn't. In our setups the AI does the first pass, and a person approves anything that involves money, legal commitments or sensitive customer information. Once it has proven accurate on your real data, you can decide which steps run on their own.

How an AI automation project works

  1. Process review. We look at where your team's time goes and pick the one or two tasks where automation saves the most.
  2. Test with your real examples. Before building anything big, we run real invoices, emails or forms through a prototype and measure how accurate it is.
  3. Written scope and quote. You get a clear plan, including the expected running costs, before the build starts.
  4. Build and connect. We connect the automation to the systems you already use, with review steps where they're needed.
  5. Launch alongside your team. The automation runs side by side with the current process at first, so nothing is missed while everyone gets comfortable.
  6. Monitor and improve. We track accuracy, time saved and costs, and tune the automation as your business changes.

No-code automation tools or custom AI?

  • No-code tools such as Zapier, Make, n8n and Microsoft Power Automate are quick to set up and work well for straightforward, step-by-step workflows between popular apps.
  • Custom AI development makes sense when the work needs judgement, involves unusual documents, has high volumes, or has to live inside your own software.
  • Many projects combine the two: a no-code workflow for the routine steps and a small custom component for the part that needs AI.

We'll recommend the simplest option that does the job reliably. If an existing feature in software you already pay for can do it, we'll tell you. For larger systems, see our custom software development services.

What affects the cost of AI automation?

Every project is quoted individually. The main factors are:

  • How many steps and systems the automation involves.
  • The variety and quality of the documents or messages it has to handle.
  • How accurate it must be, and how much human review is built in.
  • Volume: AI services and automation tools usually charge per use or per month, so running costs grow with how much you process.

We include an estimate of ongoing running costs in every quote, so you can compare the total against the time it saves. Ask for a free quote to get started.

Privacy, security and your data

We use business-grade AI services and check each provider's data terms, including whether your data could be used to train their models. We limit what the AI can see to what each task needs, keep logs of what it does, and design the setup to support your obligations under Canadian privacy law, such as PIPEDA.

AI automation for businesses across Canada

We're based in Regina, and Saskatchewan businesses are a priority, but AI automation work happens by video call and screen sharing, so we work with clients across Canada, including Toronto, Calgary, Edmonton, Winnipeg and Vancouver, and with clients worldwide.

How we work

Five steps, one team, no hand-offs

  1. 01

    Discover

    A call to learn your business, your customers and what the project has to achieve.

  2. 02

    Plan

    A written scope, timeline and quote. You know what you're getting before work starts.

  3. 03

    Design

    You review real designs or campaign drafts for phone and desktop, and we revise until they're right.

  4. 04

    Build & launch

    We build, test on real devices, and launch with analytics and search setup in place.

  5. 05

    Grow

    Reporting in plain language, updates and improvements as long as you need us.

FAQ

Questions we get asked

How much do AI automation services cost?

It depends on the number of steps and systems involved, the documents or messages being handled, the accuracy needed and the volume. We don't publish fixed prices. After a short review of the process, you receive a written quote that includes both the build cost and the expected monthly running costs.

Will AI automation replace my staff?

In most small businesses it takes over specific tasks, such as typing, sorting and copying information between systems. Your team then spends that time on customers, sales and work that needs judgement. Staff also stay in charge of approvals and anything sensitive, so the people who know the business still make the decisions.

Is my business data safe with AI tools?

It can be, with the right setup. We use business-grade AI services, review each provider's data and training terms, send the AI only the information a task needs, and keep logs of its actions. Sensitive steps keep a human approval, and we design the setup around Canadian privacy obligations such as PIPEDA.

Which tasks should we automate first?

Start with a task that happens many times a week, follows a clear pattern and costs real staff time, such as entering invoices, answering routine questions or sorting a shared inbox. A small, measurable first project shows the time saved quickly and builds the confidence to automate more.

What happens when the AI gets something wrong?

Every automation is built expecting occasional mistakes. Anything uncertain or important goes to a person for review instead of being processed automatically, and every action is logged so errors can be traced and corrected. We monitor accuracy after launch and adjust the setup when we see patterns in what it gets wrong.

Can AI automation connect to QuickBooks, Shopify or our CRM?

Usually, yes. Most modern business software, including QuickBooks, Shopify, HubSpot, Salesforce, Microsoft 365 and Google Workspace, can connect through APIs or automation tools. We confirm what each of your systems allows during the process review, before you commit to a build.

Related services

Works well with

Tell us what you're planning

Send a few lines about your business and what you need. We'll reply with questions or a free, no-obligation quote.